Returns Center
The Basics
We want you to love your space. You have 7 calendar days to return standard items if you change your mind.
📅 7-Day Window
For change of mind returns.
⚡ 48-Hour Alert
Report damaged items quickly!
💸 Fast Refund
Processed in 10 business days.
3 Easy Steps
Follow this simple process to get your refund faster.
01. Email Us
Send order # to info@fomroo.com
02. Get RMA
Wait for approval & address.
03. Ship It
Send back within 7 days.
Shipping Costs
Who pays for the return shipping label? It depends on the reason.
❌ Defective Item
We Pay. We will email you a prepaid label.
🤔 Change of Mind
You Pay. Customer covers return shipping.
Rules & Exclusions
To ensure a full refund, please make sure your item meets these criteria.
- Item must be New & Unused.
- Must include Original Packaging & tags.
- Furniture must NOT be assembled.
💰 $0 Restocking Fee
We do not charge any hidden fees for returns!